专利名称：Service Level Agreement Negotiation and
Associated Methods
发明人：Lars Rossen,Amitay Korn申请号：US12433777申请日：20090430
公开号：US20100280861A1公开日：20101104
专利附图：
摘要：A method for minimizing risk of a service level agreement (SLA) is provided.Such a method can include creating a risk profile for a key performance indicator basedon a collection of data, determining a service level objective (SLO) cost for a SLO by
correlating the SLO with the risk profile, and computing a cost of a SLA by analyzing theSLO cost for the SLO associated with the SLA.
申请人：Lars Rossen,Amitay Korn
地址：Palo Alto CA US,Kfar Vradim IL
国籍：US,IL
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